Delivery Information

We pride ourselves in offering all of our services in-house under one roof in our UK based manufacturing plant. Our aim is to ship all our orders within 48 hours.

We use reputable shipping companies such as Royal Mail, FedEx, TNT, UPS, DHL, DPD to ship all our orders.

For your peace of mind all the orders shipped out are trackable.

Customs Tax / Duty Please be aware that if your Wow Fabrics order is to be delivered outside of the UK or EU, you / recipient may incur additional charges that are out of our control. This could be non-reclaimable custom tax as well as administration fees. For shipping to US or Japan, please place your order on our US or Japanese international websites to avoid these potential charges. For any other non-EU country, we'd advise checking their specific customs on import duty.

Adverse Weather Conditions

When there are adverse weather conditions, deliveries to some parts of the country can be affected. To minimize delays we work closely with both Royal Mail and FedEx. When your order is dispatched, we will inform you of which courier was used. Information and updates regarding delivery services can be found on Royal Mail and FedEx websites as well as local weather news.

Shipping costs and time can vary significantly for remote areas, where it may be necessary for Wow Fabrics to pass on the remote area surcharge levied by the carrier. Delivery outside the EU may attract local tax duty to pay which is administered by the local territory and is out of the hands of Wow Fabrics.